The Viking offers plethora of beer choices
Jolene Denny
The Communicator

The Viking is Spokane’s own World Beer Bar.

A tour of the world usually means leaving the city, the state, or even the continent, but thanks to The Viking there’s no need.

Boasting over 30 beers on tap and more than 100 available by bottle, The Viking has been a part of Spokane for over 30 years and strives to bring together great food, beer and friends. Located at 1221 N Stevens St., The Viking is hidden but worth finding.

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Employees have different roles in customer service
Judy Johnson
The Communicator

Understanding the restaurant industry is not as complicated or easy as it looks. Sure, customers understand how it is supposed to work, they come in expect to be seated, served and satisfied with their food in a timely manner. But what they don’t see is what lies behind the doors to the back of the house.

The first responsibility for a manager is to take care of the guest first, and then comes the employees. This seems backwards because in order to take care of the guest a restaurant needs good employees that have been trained properly. Finding good employees is a difficult job because some people are experts on giving a good interview but when it boils down to it, they have no clue what the jobs entail and most have no desire to learn.

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